Responsible Gaming
Gaming Should Be Entertainment
At freeguru.in, we believe that online gaming and betting should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling involves risk, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.
Age Verification
In India, all participants must be at least 18 years of age or above the legal gambling age in their respective state/territory to use Parimatch services. By registering on freeguru.in and accessing Parimatch, you confirm that you meet the legal age requirement.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Gambling with increasing amounts of money to achieve the same excitement
- Repeatedly attempting to cut back or control gambling without success
- Experiencing anxiety or irritability when trying to stop or reduce gambling
- Gambling as an escape from problems, stress, or negative emotions
- Chasing losses by returning to gamble more to recover lost money
- Hiding gambling activities or lying to family and friends about the extent of your gambling
- Jeopardizing personal relationships, education, or career due to gambling
- Borrowing money or selling possessions to fund gambling
- Feeling unable to control the urge to gamble
- Experiencing mood swings related to gambling wins and losses
If you identify with any of these signs, please reach out for support immediately.
Self-Help Tools Available
Parimatch and freeguru.in offer several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specific timeframe
- Reality Checks: Receive notifications at regular intervals reminding you how long you have been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling services
- Session Time Limits: Set a maximum duration for your gaming sessions
To activate any of these tools, visit your account settings on Parimatch or contact our customer support team.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, please reach out to these trusted organizations:
India-Based Support
- Indian Psychiatric Society - Provides mental health and addiction counseling services across India. Contact your nearest registered mental health professional.
- AASRA (Association for Social Service & Rehabilitation) - Offers support for various addictions including gambling. Website: www.aasra.info
International Organizations
- GamCare (UK) - Free confidential support and information. Website: www.gamcare.org.uk
- GamStop (UK) - National self-exclusion scheme. Website: www.gamstop.co.uk
- Gambling Help Online (Australia) - Free counseling and support. Website: www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) - Resources and support services. Website: www.responsiblegambling.org
- National Council on Problem Gambling (USA) - Help and referral services. Website: www.ncpgambling.org
Helplines Available 24/7: Many of these organizations offer free, confidential telephone helplines. Please don't hesitate to reach out—help is available.
Take Action Today
If you are struggling with gambling or suspect you may have a problem, please seek help immediately. There is no shame in asking for support. Professional counselors and support groups are available to help you regain control.
Contact one of the organizations listed above, speak with a trusted friend or family member, or reach out to your healthcare provider. Your well-being is important to us.
Remember: Gambling should be fun and entertaining. If it stops being enjoyable or causes distress, it's time to seek help.